FAQs — Dreams And Beyond

Frequently Asked Questions

Everything you need to know about buying art from Dreams & Beyond.

We offer a selection of original artworks, prints and other creative pieces by independent artists. Each listing includes details about the artwork, materials, dimensions and whether it's an original or a print.
Our artworks are created by independent artists from different backgrounds and countries. You can discover more about each artist and their work through their profile on our website.
We do our best to represent every artwork accurately. However, colours may vary slightly depending on your screen, and original pieces may have unique textures and details.
Some of our artists may accept commissions. Get in touch with us and we'll be happy to discuss the possibilities.

Simply choose your favourite piece, add it to your basket and complete the secure checkout.
Available payment methods are displayed at checkout.
Please contact us as soon as possible if you need to change or cancel an order. We'll do our best to help before it has been dispatched. Your statutory cancellation rights also apply where eligible.

Yes! We offer UK and international delivery to destinations available at checkout.
Shipping costs depend on the artwork's size, weight and destination. The delivery charge will be shown at checkout before you complete your purchase.
Delivery times vary depending on the artist, artwork and destination. Each piece is carefully prepared and packaged before shipping.
Not necessarily. Our artists ship their work directly, so if you order from different artists, your artworks may arrive in separate packages.
International orders may be subject to import taxes, customs duties or handling fees depending on your country. These charges are the customer's responsibility unless otherwise stated at checkout.
Yes! All artworks are carefully packaged and shipped with tracking and insurance for added peace of mind. Both are included in the shipping price shown at checkout, with no additional charges.

Yes. For most online purchases, UK customers can cancel within 14 days of receiving their order. Certain exceptions apply, including some personalised or made-to-order artworks.
Please contact us as soon as possible with your order number and photos of the damage. We'll work with the artist to find a suitable solution.
For change-of-mind returns, customers are responsible for return shipping costs. If your artwork is faulty, damaged or incorrectly described, we'll arrange an appropriate solution in line with your consumer rights.
For full details, please read our Terms of Sale, Delivery & Returns.

Dreams & Beyond is an independent London-based creative platform bringing together international artists, musicians and art lovers through exhibitions, live performances, workshops and our online art store.
Absolutely! Every purchase supports an independent artist and helps us continue creating opportunities for artists to share their work.
We're always interested in discovering new artists. Get in touch and tell us a little about yourself and your work.
Yes! Alongside our art store, we organise exhibitions, live music events and creative workshops, including private sessions for team building, hen parties and other occasions.

We're happy to help with artwork enquiries, orders, collaborations or anything else.