Dreams And Beyond — Privacy Policy

Effective Date: 29 September 2026

At Dreams And Beyond, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal and financial information whether you are an artist submitting work or a buyer purchasing artwork on our platform.

1. Information We Collect

We collect personal data when you use our website, submit an artist form, or make a purchase:

  • Contact Details: Name, email address, phone number, shipping/billing address, and social media handles.

  • Buyer Payment Data: Payment card or transaction details processed securely via our payment gateways.

  • Artist Financial Information: Bank details (account holder name, account number, sort code, IBAN, SWIFT/BIC) solely for processing sales payouts.

  • Artist & Artwork Profile Data: Biography, profile photos, artwork descriptions, pricing, and packaging details.

2. How We Use Your Information

We use your data to:

  • Process, fulfil, and deliver artwork purchases to buyers.

  • Communicate with buyers regarding order updates, shipping, and customer support.

  • Set up and manage artist profiles on the Dreams And Beyond website.

  • Process payout bank transfers to artists following confirmed sales.

  • Promote artists and artworks across our website and marketing channels (social media, newsletters, advertising).

  • Comply with tax, accounting, and legal obligations.

3. How We Store and Protect Your Data

  • Security: Contact details, payment information, and banking details are kept strictly confidential and stored on secure, encrypted systems. Sensitive financial details are never displayed publicly.

  • Access Control: Access to personal and financial information is restricted to authorized personnel who require it for payouts, logistics, and customer service.

4. Data Sharing and Third Parties

We do not sell, rent, or trade personal information. We only share necessary data with trusted third parties required to run our service:

  • Shipping Carriers: Buyer names, delivery addresses, and contact numbers shared to issue postage labels and enable tracking.

  • Payment Processors & Banks: Payment data processed via secure checkout gateways, and artist bank details shared with financial institutions to execute payouts.

  • Platform & Web Hosting Providers: Data stored securely via our web infrastructure and database services.

5. Data Retention & Deletion

  • Buyers & Artists: We retain account, order, transaction, and marketing details for as long as necessary to provide our services and fulfil UK tax laws (typically 6 years for financial records).

  • Unsuccessful Artist Submissions: If an artist submission is not accepted, all submitted information and files are permanently deleted.

6. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request the deletion of your personal data (subject to legal or tax requirements).

  • Opt out of marketing communications or withdraw promotional consent at any time.

7. Contact Us

For any privacy-related questions or data requests, please contact us at:

Email: dreams.and.beyond.exhibitions@gmail.com